Effective Date: 25 October 2024
1. Introduction
Welcome to Limeworx (PTY) LTY. By engaging our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
Limeworx provides a variety of services, detailed below:
2.1 DSTV Installations & Repairs
- Service Description: We offer professional DSTV installation and repair services for residential and commercial properties.
- Scope of Work: Installation of DSTV dishes, decoders, and associated equipment; troubleshooting and repair of existing installations.
2.2 Premium Audio
- Service Description: Installation and configuration of premium audio systems to enhance your entertainment experience.
- Scope of Work: Consulting, installation, and calibration of audio equipment, including surround sound systems and smart speakers.
2.3 Projector and TV Setups
- Service Description: Professional setup and installation of projectors and television systems.
- Scope of Work: Mounting, connecting, and configuring projectors and televisions to ensure optimal viewing experiences.
2.4 Network Troubleshooting Solutions
- Service Description: Comprehensive troubleshooting and resolution of network issues for homes and businesses.
- Scope of Work: Diagnosing connectivity issues, optimizing network performance, and implementing solutions to ensure reliable service.
2.5 Wi-Fi Installations
- Service Description: Professional installation of Wi-Fi networks to provide seamless internet access.
- Scope of Work: Assessment of coverage needs, installation of routers and access points, and configuration for optimal performance.
2.6 Security Management
- Service Description: Installation and management of security systems for residential and commercial properties.
- Scope of Work: Installing surveillance cameras, alarm systems, and smart home security solutions.
2.7 TV Mounting
- Service Description: Professional mounting of televisions to ensure safety and aesthetic appeal.
- Scope of Work: Assessment of wall types, mounting brackets, and securing televisions to provide a secure setup.
2.8 Solar Electricity Solutions
- Service Description: Installation of solar energy systems to promote sustainability and reduce electricity costs.
- Scope of Work: Site assessment, design, installation, and maintenance of solar power systems.
3. Pricing and Payment Terms
- 3.1 Quotes: All service prices will be provided in written quotes before commencement.
- 3.2 Payment Terms: Payment is due upon completion of services unless otherwise agreed. Accepted payment methods include cash, bank transfer, and credit card.
- 3.3 Deposits: A deposit may be required for larger projects, with the balance payable upon completion.
4. Client Responsibilities
- Clients must provide accurate information regarding their service requirements and ensure access to their premises during scheduled service appointments.
5. Warranty and Liability
- 5.1 Warranty: Limeworx provides a warranty for labor and materials used during installations. Warranty periods vary by service and will be communicated to the client upon completion.
- 5.2 Liability Limitation: Limeworx is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
6. Cancellations and Rescheduling
- Clients must provide at least 24 hours’ notice for cancellations or rescheduling appointments. Failure to do so may result in a cancellation fee.
7. Privacy Policy
- Limeworx is committed to protecting your privacy. Personal information collected during service engagement will be used solely for service provision and will not be shared with third parties without consent.
8. Governing Law
- These terms shall be governed by and construed in accordance with the laws of South Africa. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of South Africa.
9. Amendments
- Limeworx reserves the right to amend these Terms and Conditions at any time. Clients will be notified of significant changes.
10. Contact Information
For questions regarding these Terms and Conditions, please contact us at:
Limeworx (PTY) LTD
3 Humphries St, South Crest
Alberton, Johannesburg
+27 83 667 1988
info@limeworx.co.za
